Frequently Asked Questions
+ THERE ARE A LOT OF CHIROPRACTORS AND PHYSICAL THERAPISTS OUT THERE, WHY SHOULD I WORK WITH YOU?
It's important you know what you're getting into. There are many health care options, and the best care is usually provided by informed decisions. So what makes us different?
Lifestyle - If being active and is an essential part of your life, we understand. We try consistently to walk the walk as our patients do. This also includes trying new activities we have never experienced! If you run, lift weights, do yoga, play golf, or any other number of activities, we get it. The goal is not to tell you to stop doing these things. The goal is to try to help you do them better.
Patients - We have worked with patients of all ages, and varieties of activity levels. We have worked with people trying to get active for the first time, to the corporate employees of Silicon Valley, and competitive athletes.
Education - It is essential that we are constantly learning on a daily basis. Whether it's keeping up with the latest research, continuing education, personal experience, or you, the patient! We strive for the best patient care and that's exactly what you'll get.
+ DO I NEED TO BRING ANYTHING ON MY FIRST VISIT?
A good attitude and the will to work hard and get better! Also, do yourself a favor and wear comfortable clothing that you do not have a problem moving in. You won't regret it!
+ WHAT SHOULD I EXPECT on my first visit?
One of the unique components of our approach is that we try to see the big picture before any conclusions are drawn or treatments are performed. That means the initial assessment starts with a 60 minute comprehensive movement assessment. This involves assessing different movement patterns, the complaint, as well as structures above and below the complaint. We want to know what moves well, what doesn't, what's unstable, what's too tight and how it all integrates together.
From there, we should have a roadmap for what's necessary to start functioning better. This could be stretches, exercises, modifying something in your day-to-day life, or treatments. After the first visit you'll receive exercises (usually via email), based on what we find in the exam. We want to give your body an opportunity to begin to move differently before the next appointment. Follow ups are typically 30 minutes of one on one treatment or 60 minutes if there are multiple regions of complaint.
+ Why don't you directly bill my insurance?
*We do accept HSA and FSA cards!
This is because we want to give you the services you need, not what an insurance company thinks you need.
Chiropractors in clinics that bill insurance often have to see at least 4-6 patients per hour (some in half in an hour!). Some only provide the services that insurance companies usually reimburse. We believe that some modalities (heat, e-stim, etc.) may be necessary, but some are not nearly as effective as hands-on treatment (and neither does the research).
Instead, your follow up visits will be 30 or 60 minutes of direct face-to-face treatment, which is one reason the results are so much faster than average. Given fewer visits, better quality treatment and better results, most patients end up spending far less than they would seeing your average physical therapist or chiropractor at three visits a week for months.
+ Can I bill my insurance?
This depends on your insurance, but yes! The amount of reimbursement (or application for deductible) depends entirely on your own personal insurance plan. Ask your insurance company about "out-of-network" reimbursement. We can supply you with a special receipt (Superbill), that has all the necessary codes and diagnoses that need to be provided. If anything else is needed, please just let us know in advance.
Is your question not answered?
Email us at email@example.com and we will get back to you as soon as possible!